Respected Propane Equipment Wholesaler Sets Industry Standard in Customer Service
What happens when two reputable companies in the propane industry spark a relationship and work together for nearly 20 years? Both parties and their customers benefit. For the past two decades, France Propane Service, Inc. of Schofield, Wisc. has been working cohesively with Bergquist, Inc. the leader in wholesale propane equipment distribution, to ensure quality, affordable products for their consumers and providing a standard that is unparalleled in the industry.
France Propane was founded in 1990 when Gary France purchased the propane assets from his father’s company, France Sales and Service. Gary had worked in the family business since age 13, becoming extremely familiar with the ins and outs of the trade. Now, Gary’s son has joined the ranks, making France Propane a true family business committed to pursuing quality customers and aiming to be the best propane provider in their coverage area.
Having grown up in the industry, Gary knew that maintaining a relationship with a superior supplier was essential to providing exceptional customer satisfaction. His company has worked with Bergquist since the mid-1990s because of the propane equipment wholesaler’s ability to provide timely and accurate ordering capabilities, customer service and delivery.
“Bergquist always has the items we need in inventory,” Gary said. “We have a direct sales person we work with, so when we call, we know there will be an answer and we will receive our order as promised. This reliability is critical to maintaining our high customer satisfaction.”
With over 12,000 products in stock, Bergquist is able to fulfill a wide variety of orders and has the added benefit of offering free shipping on $400 or more, which is a substantial savings as the cost of freight adds up, said Gary.
“We buy all of our paint supplies, poly, underground gas lines, gas grills and gas grill parts from them (Bergquist, Inc.),” Gary stated. “Whatever we order, whenever we dial, we get it. It’s that simple.”
Through active involvement in the propane industry on the national level through the National Propane Gas Association and other similar organizations, Bergquist continues to set the industry standard for product safety, reliability and customer satisfaction. Visit Bergquist at Booth 502 at the 2015 NPGA Southeastern Convention & International Propane Expo in Atlanta this April.